148 Emergency Response Guidlines
We wait all the time. We wait in line. We wait for our food. We even wait for our packages to arrive in the mail. Well, the wait is over. SERVPRO of Black Hawk County is promising right here and now that you will not have to wait for us.
We acknowledge the importance of emergency response time by living by the 148.
1 – Within one hour from notice of loss, we will contact you to arrange for service
4 – Within four hours of loss of notification, we will be on-site to start mitigation services (if necessary).
8 – Within eight business hours, we will communicate with you what needs to be done and how we will take action.
So, when a water or fire emergency strikes—regardless of the time and day—give us a call. We’ll be there because we’ve got your back. It’s as simple as that.
We'll make it, "Like it never even happened."