It’s all about us, all for you! Training brings positive results at SERVPRO of Black Hawk County.
Regional meeting brings hands on training and education for employees of SERVPRO'S across Iowa.
We invest in our SERVPRO of Black Hawk County employees by sending them to education classes put on at SERVPRO regional meetings.
Marketing departments from the SERVPRO’S across Iowa gather to discuss social media trends, and unique ways to educate homeowners and business proprietors on recovering from damages of water, fire and biohazard.
Project managers from Iowa experience hands on demonstrations by equipment venders as they discover new ways to use drying tools in homes and businesses.
Franchise owners study up on business advancements and network, sharing insights on clean-up efforts in water and fire losses.
It’s all about us, all for you! More instruction and training brings positive results during catastrophic times like flooding or a disaster with basement sewer back-up or restoring people’s lives after a fire.
Ask for SERVPRO of Black Hawk County when you have a fire or water problem.
SERVPRO of Black Hawk County 2018 Continuing Education Classes with YOU in mind!
Todd Davis presenting continuing education class at Hawkeye Community College for SERVPRO of Black Hawk County in 2017.
Continuing education classes (CE) are an important part of practicing insurance for both personal lines and commercial agents.
Each state has different licensure requirements for insurance agents. In general, to obtain a license to sell insurance, one must pay a fee, complete a pre-licensing training course and pass a licensing examination.
Agent licenses must be renewed and maintained by completing continuing education.
The magic number 36 is how many credit courses Iowa resident licensees must complete of CE’s every three years. Only 18 hours of the total requirement can be earned through self-study unless a course is part of a national designation. Three hours of ethics training must be included as part of the overall CE requirement.
SERVPRO of Black Hawk County organizes and makes possible classroom CE credit courses. The courses are presented by a licensed speaker that has been approved and has their classes registered in the State of Iowa.
2018 CE classes being offered by SERVPRO of Black Hawk County:
- Ethics Boot Camp (3 CE’s) 9:00 to 12:00
- Navigating Insurance Claims (4 CE’s) 1:00 to 5:00
- Insurance Hot Topics & Trends (4 CE’s) 8:30 to 12:30
- For a few dollars more, Endorsements (4 CE’s) 1:00 to 5:00
- Fee for 1 class per day is $20.00, both classes taken on the same day is $35.00.
Space is limited, registration is on a first come, first served basis.
Back by popular demand, Instructor Todd Davis, Davis Agency Insurance of Peoria, Illinois, will teach these all new courses. Conveniently located with plenty of parking, the classes take place at Hawkeye Community College in Waterloo, Iowa.
Email Debbie Robeson at debbie@SERVPRObhc.com for registration material.
Water Extraction versus Evaporation
Weighted extraction "Ride On"
There are two ways that excess water can be removed from your property after a water damage loss, Extraction and Evaporation. A much larger volume of water can be removed by extraction in a much shorter period of time.
It is a pretty simply process to test, pour a few ounces of water on the counter top in two different areas. Set up a fan blowing across one area to utilize air movement to speed up evaporation. Use a sponge or dry cloth on the other area. Needless to say, this will prove the point. The same is true during a water damage loss to your home or business.
At SERVPRO of Black Hawk County we utilize both methods to get your property dried up as quickly as possible.
For extraction, we use several pieces of equipment including hard floor wands and carpet extraction machines, including this "ride on" weighted model pictured. Strong suction and downward pressure allows us to get water out of carpet and pad. This process is the most effective on free or surface water.
Once the water has been soaked into other materials such as, hardwood floors, drywall or wood, extraction becomes less effective and we concentrate on evaporation.
Evaporation uses a combination of air movement, dehumidification and sometimes heat to remove water that is bound or soaked into hard to dry materials.
Whether you have excessive surface water immediately after a storm or other water event or you have water that has become bound in building materials, SERVPRO of Black Hawk County has the tools and knowledge to make it "Like it never even happened."
Content and picture provided by SERVPRO of Dubuque, 2017.
Phone Charger Shorted Causing Fire Damage
This is a phone charger that was plugged in and shorted out causing fire damage.
In a continuing education class presented by Todd Davis, Davis Agency Insurance, for SERVPRO of Black Hawk County, Todd pointed out that one fast growing fire hazard was phone chargers left plugged in for extended time periods. Look around, do you have one plugged in now and possibly without a phone attached?
To prove the point, I am sharing a story from SERVPRO of Dubuque, Iowa. They were recently called to clean up and rebuild a local home that sustained significant fire, soot and smoke damage due to an electrical fire.
As usual they were prevented from beginning their work until after the Cause and Origin Specialist had reviewed the scene and determined the cause of the fire.
It ended up in this case that a cell phone charger was left plugged in after the phone was removed after charging overnight. The charger shorted out and started a fire resulting in $50,000 plus in damage.
It is commonly known that charging a phone while on top of a flammable surface such as in bed or on a sofa is a fire hazard, but what about once the phone is removed from the charger?
Most people are unaware that once the phone or even the charging cord are disconnected there is still power being drawn by the "wall plug".
As we find that we use more and more mobile electronics in our daily lives, most of us have a handful of different chargers for our cell phones, tablets and other accessories. It is common to leave wall plugs or car chargers plugged in and simply disconnect our devices. Unfortunately doing so is not only a fire hazard but is becoming one of the most frequent causes of electrical fires in homes.
Two possible preventative measures are either simply unplugging all chargers when not currently in use or to plug all chargers into a quality GFI power strip and turn it off when not utilizing the chargers.
I hope this information will be helpful and can prevent a dangerous and costly fire in your home or business. Should you have a fire or water damage loss, please remember SERVPRO. We can make it "Like it never even happened."
Thank you to SERVPRO of Dubuque for sharing the picture and story.
Freeze Drying can save your valuable documents and important papers when they have been damaged by water!
SERVPRO'S Large Scale Vacuum Freeze Drying Document Chamber.
SERVPRO Strong! That’s what I call our relationship with the rest of the SERVPRO franchises! We are unique in the fact that we all work together, sharing resources to better serve you!
One resource is large scale and portable document drying chambers. SERVPRO of Dubuque, Iowa offers a document restoration service. It’s true other restoration companies have this service, so what is the difference?
For starters, they have one of the only HIPAA certified document response crews in the area. If an event causes documents to get wet, response time is critical to stabilize the documents before they begin to degrade. Once the documents are frozen to stabilize them, we have plenty of time to discuss restoration options with the client.
The most effective method of restoration is vacuum freeze drying. The documents are brought under extreme vacuum to very low temperatures and sublimation will remove the moisture directly into a gas form.
SERVPRO of Dubuque has a large freeze drying chamber located in the Midwest, as well as access to one of the only mobile drying chambers in the country. The mobile unit can be delivered to a client’s building and the restoration can take place there. They are one of the only restoration companies that can accommodate this request.
Here is a list of items that can be salvaged using vacuum freeze drying:
- Books and manuscripts: coated papers, maps, parchment, pulp paper, drafting linens, text books, reference books, manuals
- Business/Personal records and documents: legal/bank/company files, patient and medical records, x-rays, engineering and architectural plans and drawings, catalogues, reference materials, certificates, contracts, passports, transcripts, tax records
- Historical and collectible items: archival documents, rare documents, maps, stamp collections, money collections
- Keepsakes: photographs, leather and hide items, newspaper articles, recipe books, cards, scrapbooks, baby books, wedding albums, yearbooks, baskets, awards & achievements
- Textiles: embroidery and needlework, silks, tapestries, flags
- Artwork: acrylic paintings, linen drawings, water colors.
SERVPRO of Black Hawk County utilizes these services. From a single file cabinet filled with personal financial documents to a warehouse full of documents, it can all be handled.
When you have SERVPRO of Black Hawk County cleaning and restoring your home or business, you will have a multitude of resources available to you! That’s the SERVPRO strong way!
Content provided by SERVPRO of Dubuque, 2017.
One incredible washing machine cleaning and restoring your items, the Esporta!
An inside look of the Esporta washing machine. Four multi chamber sections make up this appliance.
The Esporta Wash System, restores up to 85% of the soft contents that have been traditionally non-restorable!
Here's why it's important for you to know WHERE & HOW your content is being cleaned & restored.
- Your content will be cleaned by the latest technology - not harsh dry cleaning methods or out of date equipment & methods. The computer determines what is needed based on content.
- The Esporta will hold up to at least 6 standard loads of laundry, with room to spare.
- Your content will be inventoried and cataloged for more expedited claim process.
- Your content is stored in a safe, controlled environment.
- You will have emergency laundry cleaned and returned quickly.
Examples of what the Esporta can do is decontamination of soft content, remove smoke, odor and stains, and clean sewage damaged clothing. It can hold a variety of sized items in its multi chambered sections.
SERVPRO of Black Hawk County utilizes the Esporta Wash System which is located at the SERVPRO of Burlington, Iowa site.
Providing more restoration resources for you so we can make it “Like it never even happened.”®
Restoring Your Black Hawk County Commercial Property After A Water Damage Event
Extracting water from a broken water pipe after it floods a business's basement before an event.
Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
About SERVPRO of Black Hawk County
SERVPRO of Black Hawk County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Black Hawk County Residents: Follow These Mold Safety Tips If You Suspect Mold
Without proper training, you could be spreading mold throughout your home. SERVPRO using protective suit, mask and equipment to remove mold.
If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.
What to Do:
- Stay out of affected areas.
- Turn off the HVAC system and fans.
- Contact SERVPRO of Black Hawk County for mold remediation services.
What Not to Do:
- Don’t touch or disturb the mold.
- Don’t blow air across any surfaces with visible or suspected mold growth.
- Don’t attempt to dry the area yourself.
- Don’t spray bleach or other disinfectants on the mold.
About Our Mold Remediation Services
SERVPRO of Black Hawk County specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.
If You See Signs of Mold, Call Us Today – SERVPRO of Black Hawk County 319-268-1521.
Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home!
An upstairs fire that burned and smoldered within the roof destroyed this home. Materials like wet insulation add another layer of cleanup and odor.
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Black Hawk County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 319-268-1521
Its The Water You Don't See That Causes The Most Damage! SERVPRO of Black Hawk County is available 24/7 for your water damage issues.
Standing water in the kitchen and flowing into the living area after a broken pipe flooded this home.
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Black Hawk County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Black Hawk County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 – SERVPRO OF Black Hawk County
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Black Hawk County
SERVPRO of Black Hawk County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.